Privacy Policy

Overview

Waynesville Computer Services (“we,” “us”) is a one-person computer repair business located in Waynesville, North Carolina. This policy explains what information we collect when you use our website or book a drop-off, and how we use and protect it.

Information We Collect

When you book a drop-off or contact us, we collect:

• Name, email address, and phone number
• Device type and a description of the issue
• Preferred drop-off date and time

We may also receive standard technical details — such as device make, model, and serial number — when you bring a device in for repair.

How We Use Your Information

• Scheduling and confirming your drop-off appointment
• Communicating about your diagnosis, repair, and pickup
• Sending confirmation and follow-up emails

How We Share Information

We do not sell or rent your personal information. We share details only as needed to provide our service — for example, with email delivery providers (EmailJS) to send you confirmation messages, or when required by law.

Data Retention

Booking details are sent to us by email when you submit the form. We keep them only as long as needed to provide service and respond to inquiries, then delete them when no longer necessary.

Cookies & Analytics

This site uses the Google Ads tag to measure ad performance and count completed bookings. It may set cookies in your browser. We don’t use it to identify you personally, and you can block or clear cookies in your browser settings at any time.

Your Rights

You may request access to, correction of, or deletion of your personal information by emailing us at any time.

Contact

Questions about this policy? Email benjamin@waynesvillecomputerservices.com or call (800) 292-8397.